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Privacy Statement

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Logo Градски Транспорт ВарнаGradski Transport Varna


General information

Gradski Transport EAD, as a personal data controller within the meaning of Regulation (EU) 2016/679, carries out the collection, processing, and storage of personal data in accordance with Regulation (EU) 2016/679 and the Personal Data Protection Act.
Information about the Data Controller

Gradski Transport EAD
Head office and registered address:
Varna City, 48, Troleyna Str.
Correspondence details:
Varna City, 48, Troleyna Str.

Purposes of the processing for which the personal data are intended and legal basis for the processing
Gradski Transport EAD collects, processes, and stores your data based on statutory obligations and/or in the performance of tasks of public interest.

All processing of personal data is carried out in accordance with the data protection principles set out in Regulation (EU) 2016/679. The policies and procedures of Gradski Transport EAD aim to ensure the observance of these principles.
The administrative services we offer require the processing and storage of personal data, which are minimized. These data are necessary for the processing and performance of the respective service according to the regulations of the Republic of Bulgaria and the European Union.

We guarantee that the information we collect and use is necessary for that purpose and is not to invade your privacy.
Recipients or categories of recipients of personal data

Gradski Transport EAD discloses personal data to third parties and recipients only if they have a legal basis to receive it. The categories of recipients of personal data are determined on a case-by-case basis according to their legal basis for receiving the data.
Periods for storing personal data
Gradski Transport EAD stores personal data in accordance with the applicable legislation based on the periods provided for in the law.
Rights of natural persons

The General Data Protection Regulation provides for the following rights of natural persons about the processing of their data:
– the right of access to personal data relating to the person which is processed by the controller;
– the right to rectification of inaccurate or incomplete personal data;
– the right to erasure (“right to be forgotten”) of personal data which are processed unlawfully or on a basis that has ceased to exist (expired storage period, withdrawn consent, fulfilment of the original purpose for which they were collected, etc.);
– the right to restrict processing in the event of a legal dispute between the controller and the individual pending its resolution and/or for the establishment, exercise, or defence of legal claims;
– the right to data portability where personal data are processed by automated means based on consent or contract. For this purpose, the data shall be transmitted in a structured, commonly used, and machine-readable format;
– the right to object at any time and on grounds relating to the particular situation of the data subject, provided that there are no compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or legal process;
– the right not to be subject to a fully automated decision involving profiling that produces legal effects concerning him or her or significantly affects him or her.

Gradski Transport EAD has no reason to delete personal data, which are statutorily defined and should be stored within the legal time limits.
You may exercise your rights under the General Data Protection Regulation by submitting an application to the controller in person or by proxy, in writing, by post, by a licensed postal operator, or electronically signed with a qualified electronic signature. In the application, you should provide your name, address, and other data identifying you as a data subject, describe what your request is, your preferred form of communication, and action on your request. You need to sign your request and record the date of submission and the address for correspondence with you.

The provision of access to information about the processing of your data is free of charge, and Gradski Transport EAD reserves the right to charge an administrative fee in the event of repetition or excessive requests.
If you submit a request related to the exercise of your rights, the employees of Gradski Transport EAD will respond to you within one month. If necessary, this period may be extended by a further two months, of which you will be notified immediately.
If your request is denied, you will be informed of the reasons why it has not been acted upon and of the possibility of lodging a complaint with the Data Protection Commission and seeking judicial redress.

Right to complain
If you believe that your rights under the General Data Protection Regulation have been infringed, you have the right to lodge a complaint with the Data Protection Commission.

Commission for Personal Data Protection
Headquarters and management address:
2, Prof. Tsvetan Lazarov Blvd., Sofia – 1592
Correspondence data:
2, 6, Prof. Tsvetan Lazarov Blvd., Sofia – 1592

Lack of automated individual decision-making, including profiling
No automated individual decision-making, including profiling, is applied at Gradski Transport EAD.

Importance of the personal data provided

In most cases where Gradski Transport EAD processes your data, this is a mandatory requirement for the performance of official authorities and legal obligations. Failure to provide your data in these cases prevents us from acting on your anonymous requests.

From what sources do we obtain personal data
The personal data processed by Gradski Transport EAD are provided by individuals to whom they relate, as well as by other persons in the cases provided for by a legal act, as contained in their applications, proposals, complaints, and others or documents provided by public authorities.

As a user of the Official Website of Gradski Transport EAD, you can browse it without filling in registration forms and entering personal data.
In case you wish to use specialized modules and services, you need to enter the required data to carry out the procedure you request.
Personal data necessary for the specific service to users is collected, processed, and stored for the statutory periods. In securing the processing, sensitive information (including personal data) shall not be transported through unprotected channels.
Gradski Transport EAD does not provide third parties with information about its users, except in cases expressly regulated by law.

N.B. To facilitate the service of our users, we publish links to websites that are not maintained by Gradski Transport EAD. We emphasize that we have no control over them and are not responsible for the information you provide to these sites. We encourage you to read the privacy statements of other websites you visit.